Shipping policy

Please note, that usually, order fulfillment time takes 2-5 business days before shipping.

TikTok Orders are aimed to fulfill in 48 hour recommendation as per TikTok service.

Please see the shipping times below:

US Domestic - Regular	1-4 business days	USPS
US Domestic - Express	1-3 business days	USPS Priority
International - Zone 1 (Canada)	2-5 business days *	FedEx
International - Zone 2 (France, Italy, Luxembourg, Monaco, Netherlands, United Kingdom**, Denmark, Finland, Iceland, Liechtenstein, Malta, Norway, Portugal, Sweden)	2-5 business days *	FedEx
International Zone - 3 (Australia, Indonesia, Macau, New Zealand, Philippines, Thailand, Vietnam, South Korea)	2-5 business days *	FedEx

All products are shipped from the US fulfillment center; therefore, customers from other countries will have to pay customs and import fees.

*Please be aware that there may be delays in the delivery due to customs-clearing processes.

** UK shipping is currently unavailable. This is pending application of EORI number required for importing to UK, which Hatch has not yet completed.

***Shipments to US military bases cannot be delivered